Terms of Service

1. Service provider and general provisions

The kisslater.com service is run by Karol Labuda, a sole trader doing business as Nielogiczny Karol Labuda, Luzińska 2, 84-217 Zęblewo, Poland, tax identification number (NIP) 5882505100, REGON 526924027, entered in the Polish Central Register and Information on Economic Activity (CEIDG) (hereinafter: the Service Provider).

Contact with the Service Provider: support@kisslater.com. These terms are effective from: October 16, 2026.

These terms are the terms of providing services by electronic means within the meaning of the Polish Act of 18 July 2002 on Providing Services by Electronic Means. They set out the rules for using the service and for buying credits, timed access (24 hours and 7 days), voice packs, photo packs and subscription plans.

kisslater.com is a platform where the user picks an AI persona, has a conversation, receives photos and voice notes from the persona, uses the informational pages and can buy credits, timed access and packs of voice notes and photos.

2. Account, guest demo and technical requirements

• The public part of the service can be used without logging in.
• The free guest demo works within a limit of messages assigned to the browser and a guest token.
• Creating an account requires a valid email address and keeping your login details safe. Buying credits requires an account.
• After you log in, conversations started in the same browser may be attached to your account.
• To use the service you need a device with internet access, an up-to-date browser with JavaScript and cookies enabled, and an active email address.
• The account agreement is concluded for an indefinite period. The user can end it at any time by deleting the account in the settings or by writing to the contact address.

3. Credits

Paid use of kisslater.com works on a prepaid basis. The user buys a pack of credits, which are then used to generate replies by AI personas. Buying credits is solely a fee for the computing resources needed to hold conversations with AI models and is not a fee for access to any particular category of content.

• A credit is the internal settlement unit of the service. 1 credit equals 1 message, that is one reply generated by an AI persona. A reply sent as a voice message (voice note) uses 5 credits; when the account holds fewer than 5 credits, the persona replies in text. A pack of 300 messages is 300 credits, a pack of 1500 messages is 1500 credits.
• A credit is taken only after a reply has been generated correctly. If no reply is produced for technical reasons, no credit is used.
• Credits are not money, electronic money, a payment instrument or a means of payment. They only entitle the user to use the services of kisslater.com.
• Credits cannot be exchanged for money, paid out, exchanged for other goods or services outside the service, or used as payment to third parties.
• Credits are assigned to one account. They cannot be moved to another account, combined across accounts, sold, shared or passed on to other people.
• Credits bear no interest and do not expire as long as the account they are assigned to exists. Another pack is added to the unused balance.
• Apart from the cases provided for by law and in these terms (withdrawal from the contract, an accepted complaint, the service closing down), unused credits are not refundable.
• Deleting the account by the user means giving up unused credits and unused timed access. Before deleting an account with a balance, the user can write to the contact address if a refund is due under section 5.
• Credits or messages granted free of charge (guest demo, promotions, bonuses) have no monetary value and cannot be refunded or exchanged.
• The current credit balance and the payment history are visible in the user panel. Having no credits blocks sending the next message until a new pack is bought.
• If the Service Provider stops running the service, it will inform users at least 30 days in advance and refund, to the account indicated, the part of the price corresponding to unused purchased credits.

4. Timed access, orders and payments

• Timed access (24 hours or 7 days) lets the user send messages without using credits for 24 hours or 7 days from the moment the payment is recorded. During that time the personas send up to 20 voice notes per day, and up to 40 photos per day with 24-hour access or up to 200 photos in total with 7-day access; further replies that day are in text, unless the user has voice notes from a voice pack, and further photos are shown after they are unlocked with a photo from a photo pack. Buying another access while one is active extends it by the time bought.
• A voice pack (30 or 100 voice notes) is additional voice messages from the personas. A voice note from the pack is used when the persona replies with a voice note and the daily voice note limit of the timed access has run out, or the account holds fewer credits than a voice note costs; one voice note from the pack is then used instead of credits. The pack works together with an active timed access or a message pack and does not replace them. Voice notes from the pack do not expire as long as the account exists and are taken only after a reply has been generated correctly.
• A photo pack (30 or 100 photos) is additional photos from the personas beyond the photo limit of the timed access. A photo from the pack is used when a photo sent after that limit is shown for the first time. The pack works together with an active timed access and does not replace it. Photos from the pack do not expire as long as the account exists.
• The prices shown in the service are the final prices the user pays and are presented before the purchase. Credit packs, voice packs, photo packs and timed access are one-time purchases: they do not renew and are never charged again. A plan renews automatically only if it is offered as a subscription, is clearly marked as a subscription before payment and is bought as one, under the rules in section 4a.
• The contract of sale of a credit pack, a voice or photo pack, timed access or a subscription is concluded when the user clicks the purchase button and proceeds to payment. Clicking the button means an obligation to pay.
• Payments are handled by the payment operator shown at checkout. The available payment methods are shown at checkout. Payment details are processed only by the payment operator; the service never sees or stores full card numbers.
• The charge appears on the bank or card statement under the billing name shown at checkout and in the purchase confirmation email. Questions about a charge can be sent to support@kisslater.com; we answer billing questions within 2 business days.
• Once the payment is recorded, the credits, packs or access are added to the user account automatically. We send a purchase confirmation by email to the account address, and it is also visible in the payment history in the user panel.

4a. Subscriptions

• Some plans may be offered as a subscription, for example weekly or monthly access. Before payment the checkout states that the plan is a subscription that renews automatically, the price charged for each billing period, the length of the period and how to cancel. The user confirms this before paying. There are no free trials that turn into paid plans.
• The subscription starts when the first payment is recorded. At the end of each billing period it renews for the same period, and the price shown at purchase is charged to the same payment method, until the user cancels.
• Before each renewal we send an email to the account address with the date and amount of the next charge and a link to cancel.
• The user can cancel a subscription at any time, without giving a reason and without any fee, with the cancel button in the account settings or by writing to support@kisslater.com. We confirm the cancellation by email. After cancellation no further charges are made; access remains until the end of the period already paid for.
• If we change the price of a subscription, we inform the user by email at least 30 days before the change. The new price applies only from the next billing period after that date, and the user can cancel before it applies.
• If a renewal payment fails, the payment operator may try again within the following days. Access is paused until the payment succeeds; if it does not, the subscription ends without any further charge.
• If a renewal was charged and the user has not used the service since that charge, we refund it in full on request sent to support@kisslater.com within 14 days of the charge.

5. Withdrawal from the contract

• A consumer, and a natural person concluding a contract directly related to their business activity where the contract is not of a professional nature for them, may withdraw from the contract for credits, timed access, a voice pack, a photo pack or a subscription within 14 days of concluding it, without giving a reason.
• To withdraw from the contract, it is enough to send a statement to support@kisslater.com, giving the email address of the account. You may use the model withdrawal form in Annex 2 to the Polish Act on Consumer Rights, but it is not required.
• By buying a pack, the user requests that the credits or timed access be made available at once, before the withdrawal period ends. In the event of withdrawal we refund the price less the part corresponding to the credits used up to the moment of withdrawal (in proportion to the number of credits in the pack). For a voice or photo pack, accordingly: in proportion to the number of voice notes or photos used from the pack.
• On withdrawal from a timed access contract or a subscription while the access is running, we refund the part of the price corresponding to the unused time. The right of withdrawal from timed access expires when the access ends (after 24 hours or 7 days), because the service has then been fully performed at the express request of the user. For a subscription, the right of withdrawal applies to the first billing period; later renewals can be cancelled at any time under section 4a.
• The refund is made within 14 days of receiving the statement, by the same payment method used for the purchase or to an account indicated by the user. Credits from the pack that was withdrawn from are removed from the account.

6. Complaints

• Complaints about how the service works, about payments or about credits not being added can be sent to support@kisslater.com.
• A complaint should include the email address of the account, a description of the problem and the way you expect it to be resolved.
• We reply to a complaint within 14 days of receiving it, to the email address it was sent from.
• A consumer may use out-of-court dispute resolution, including the help of a municipal or district consumer ombudsman or a provincial inspectorate of the Trade Inspection in Poland. Information is available at uokik.gov.pl.

7. Rules of use

• You may not use the service for unlawful activity, abuse, spam, attempts to get around limits or infringing the rights of third parties.
• You may not impersonate other people or publish content that infringes personal rights, copyright or trade secrets.
• We may restrict access, suspend an account or block a conversation if we detect abuse, circumvention of safeguards or use of the product contrary to these terms.

7a. Photos and voice messages sent by the user

In a conversation the user can send photos and voice messages to the persona. The user may send only content they have the right to share and that complies with these terms.

• It is prohibited to send a photo that shows a person under 18, in any context.
• It is prohibited to send a photo of another person without their consent, and any intimate or sexual image of a person other than the user.
• It is prohibited to send content that is illegal, violent or that infringes the rights of others.
• Photos and voice messages are used only so that the persona can read them and reply in that conversation. They are not published, not shown to other users, not edited, not used to create new images and not used to train AI models.
• They are stored with the conversation and deleted together with it or with the account. The user can ask for them to be deleted at any time by writing to the contact address.
• We may delete content that breaks these rules and block the account. Content that may show the sexual abuse of a minor is reported to the competent authorities.

8. Adult content and age restrictions

kisslater.com is intended only for adults who are at least 18 years old. Before entering the service each visitor confirms that they are at least 18.

The AI personas available in the service are fictional characters created for the platform and do not represent real people. All personas are adults over 18.

All photos, voice notes and character images in the service are created by the Service Provider with AI tools and are reviewed before they are published. They do not show real people; any resemblance to a real person is coincidental. Users cannot generate or edit images in the service.

The service may contain erotic content of a kind permitted by applicable law, intended only for adult users.

• People under 18 are prohibited from accessing the service.
• Generating, sending or requesting content that depicts minors in an erotic or sexual context is prohibited, including role-play in which a character is a minor.
• Requesting or sending sexual content about a real, identifiable person is prohibited.
• Using the service to create or distribute content that is illegal under applicable law is prohibited.
• Breaking the rules above may result in a permanent account ban and in the matter being reported to the relevant authorities.

8a. Reporting content and removal requests

• Anyone, including a person without an account, can report content in the service that may be illegal, may show a minor, may show a real person without their consent or may infringe someone's rights. The report should be sent to support@kisslater.com with the subject "Content report", together with a link or a description of the content.
• We confirm receipt of the report, review every report and reply within 7 days. Content that breaks the law or these terms is removed without delay.
• A person who believes that content in the service shows them or uses their likeness can ask for it to be removed in the same way. We remove such content and do not use it again.
• A user whose content was removed or whose account was blocked can appeal by writing to support@kisslater.com. We review the appeal and reply within 14 days.

The full procedures for reports, minors, illegal content and requests from authorities are in the Content and Safety Policies.

9. Limits of AI personas

AI personas are a conversational tool and are not people. Replies are informational, creative or supportive in nature, depending on the persona.

Companion personas do not replace close relationships or professional help. The platform does not provide medical, legal, psychotherapeutic or financial assistance.

The user is responsible for how the generated replies are used and for verifying information in high-risk situations.

10. Intellectual property

The code, branding, layout of the service and content belonging to the Service Provider remain its property or are used on the basis of the appropriate rights.

Content entered by the user remains with the user, subject to the license needed to provide the service and to process conversations technically.

11. Availability and liability

We make every effort to keep the service stable, but we do not guarantee full uninterrupted availability or that every model is free of errors.

To the extent permitted by law, we are not liable for the consequences of decisions made solely on the basis of AI replies without additional verification. This provision does not limit consumer rights arising from mandatory provisions of law.

12. Final provisions

We may update these terms if the product, the billing model, or legal or technical requirements change. We inform registered users of material changes by email at least 14 days in advance. Changes do not affect credits bought before they take effect.

The current version of the terms is published in the service. Matters not covered here are governed by Polish law, in particular the Civil Code, the Act on Consumer Rights and the Act on Providing Services by Electronic Means. The choice of law does not deprive a consumer of the protection granted by the provisions of the country of their habitual residence.